Orders and Payments

FREE SHIPPING on orders over HKD 500

New members enjoy a 10% discount on first purchase!

FREE SHIPPING on orders over HKD 500

New members enjoy a 10% discount on first purchase!

FREE SHIPPING on orders over HKD 500

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Orders and Payments

1. What payment methods are accepted?

We accept various payment methods, including credit cards (Visa, MasterCard), FPS (Faster Payment System), Google Pay, and Apple Pay.

2. Are there any handling fees for payments?

Tefal's online store does not charge any payment handling fees. If any fees are incurred, please contact your payment provider for inquiries.

3. When will I receive the order confirmation email?

Once your order is confirmed and payment is successfully processed, the system will immediately send an order confirmation email to your registered email address. If you do not receive it, please check your "Spam" or "Junk" folder.